Privacy policy
Privacy Policy
Last updated: 08/01/2026
Susleny (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us.
1. Information We Collect
We may collect the following personal information when you use our website or contact us:
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Name
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Email address
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Billing and delivery address
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Payment information (processed securely by third-party providers)
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Order details and purchase history
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Any information you choose to provide when contacting us
We also collect limited technical information such as:
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IP address
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Browser type
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Device information
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Cookies and usage data
2. How We Use Your Information
We use your information to:
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Process and fulfil orders
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Communicate with you about your order or enquiry
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Provide customer support
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Improve our website and services
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Comply with legal and regulatory obligations
We do not sell or rent your personal data to third parties.
3. Cookies
Our website uses cookies to ensure proper functionality and improve user experience. Cookies help us understand how visitors use our site and allow certain features to work correctly.
You can manage or disable cookies through your browser settings at any time.
4. Sharing Your Information
We only share your personal information with trusted third parties where necessary, including:
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Payment processors
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Website and hosting providers (such as Shopify)
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Delivery or fulfilment partners (where applicable)
These parties are required to handle your information securely and in accordance with data protection laws.
5. Data Retention
We retain your personal information only for as long as necessary to:
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Fulfil the purposes outlined in this policy
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Comply with legal, tax, and accounting requirements
6. Your Rights
Under UK data protection law, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data (where applicable)
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Object to or restrict certain processing
To exercise any of these rights, please contact us using the details below.
7. Data Security
We take appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.
8. Third-Party Links
Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: